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Privacy Policy

Privacy Policy

Protecting your personal data is important to us. This Privacy Policy explains what personal data we process when you use our website, the purposes for which it is processed, and the rights you have under applicable data protection laws, including the General Data Protection Regulation (GDPR).

Table of Contents

Data Controller

FLOTAINMENT Florian DeutschThe controller responsible for processing personal data on this website is:FLOTAINMENT Florian Deutsch Phone: +43 (0)699 10043299 Email: office@flotainment.comFor further information about our business, please see our Legal Notice (Imprint).

Visiting Our Website

What Data Is Processed When You Visit Our Website?

When you access our website, certain information may be processed for technical reasons. This may include your IP address, information about the start and end of a session, and technical connection data.This processing is primarily necessary to make our website available, ensure the security of our systems, and maintain the proper operation of our online services.Where the legal requirements are met, this processing is based in particular on Article 6(1)(f) GDPR, concerning our legitimate interests.

Contacting Us

Contact Form and Email

If you contact us via our contact form, by email, or through other communication channels, we process the personal data you provide to handle your enquiry.This may include, for example:
  • Name
  • Email address
  • Phone number
  • Content of your enquiry
  • Other information you voluntarily provide

Storage of Contact Enquiries

Personal data submitted when contacting us is generally stored for six months, unless longer retention is required by law or is necessary to establish, exercise, or defend legal claims.

Orders and Contract Processing

What Data Is Processed When You Place an Order?

When you place an order through our online shop, we process the personal data necessary to handle your purchase and fulfil the contract.This may include, in particular:
  • First and last name
  • Billing and delivery address
  • Email address
  • Phone number
  • Order details
  • Goods or services purchased
  • Payment information
  • IP address
  • Date and time of the order

Sharing Data with Service Providers

Where necessary to fulfil a contract, personal data may be shared with relevant service providers.These may include:
  • Banks and payment service providers
  • Shipping and transport companies
  • Tax advisers and other service providers where required by law

Data Retention Period

How Long Do We Store Personal Data?

As a general rule, we store personal data only for as long as necessary for the relevant purpose or as required by statutory retention obligations.Following the completion of a contractual relationship, data may be retained for the legally prescribed periods.In addition, certain data may be stored for the duration of applicable statutory warranty periods, product liability periods, or other limitation periods, where necessary.

Cookies and Similar Technologies

What Are Cookies?

Our website may use cookies and similar technologies. Cookies are small text files stored on your device that may contain certain information.

Which Cookies May Be Used?

Depending on the features and services used on our website, different categories of cookies and similar technologies may be employed, including:
  • Strictly necessary cookies
  • Functional cookies
  • Analytics and statistics cookies
  • Marketing and tracking technologies
Non-essential cookies are generally used only where the required consent has been obtained.